Opinion Outpost
Opinion Outpost Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Opinion Outpost has 1.9 star rating from 36 reviews with mostly dissatisfied customers citing account suspensions, missing points, and poor support.
Key Takeaways for Future Customers
- Expect frequent issues with redeeming rewards and cashout via PayPal or Amazon.
- Prepare for difficult account recovery and slow or no customer service response.
Negative Feedback / Risk Areas
- Recurring complaints about account suspended or frozen when attempting to redeem.
- Many report lost or uncredited points after long surveys.
- Poor customer service and unresponsive support channels.
Positive Feedback
Some users find the site easy to use and enjoy taking surveys, with more survey availability than some competitors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Opinion Outpost has 1.9 star rating from 36 reviews with mostly dissatisfied customers citing account suspensions, missing points, and poor support.
Key Takeaways for Future Customers
- Expect frequent issues with redeeming rewards and cashout via PayPal or Amazon.
- Prepare for difficult account recovery and slow or no customer service response.
Negative Feedback / Risk Areas
- Recurring complaints about account suspended or frozen when attempting to redeem.
- Many report lost or uncredited points after long surveys.
- Poor customer service and unresponsive support channels.
Positive Feedback
Some users find the site easy to use and enjoy taking surveys, with more survey availability than some competitors.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Excuses
Keep trying some people said their accounts was returned after some time pass they hope since account is suspended yiu will delete your account
Started with this company last year, recently became Diamond Badge a few weeks ago. Now my account is suspended, and I have accumulated 1,200 points, maybe more.
Violations are the excuse after all this time, looking for an excuse not to pay. I am in my 60s and just wanted to put points on an Amazon gift card.
If my issue is resolved, I will redeem all points and unsubscribe. Don't.
- Start if goid
- Any way possible not to reedem points
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Finally, opinion outpost reinstated my account, and after several requests, just credited my $57. one has to stick up for one's self!
I have been taking these surveys for a couple of years. lately, it seemed I would get to the end of the survey, then just bumped off.
I complained to Opinion Outpost, and at first, they would check into the matter. then they just started sending me boiler-plate replies to clear my browser and other such meaningless replies (I clean my browser all the time &;;;;;;;;; each time I shut down). I asked them to please look at the time I spent and to send a meaningful response.
Then they "suspended" my account !
I asked why and no reason was given!
I have over $56 in points. especially in these times of the virus, i need the money I earned!
- Interesting topics
- Fun surveys
- Owe me usd 57 in points locked my account
- Suspended my account for no vaild reason
i want to know what reason they had for suspending my account & i want to cash out my points, with an apology for this wrongful suspension,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't redeem my points
- - Updated account from lisascullion16@***.com to lisascullion101@***.com and phone to 865253****.
- - Rewards redemption isn't working.
I had changed my account to update it, and my old account is lisascullion16@***.com. The new account is lisascullion101@***.com.
I have a new phone number, 865253****, and it won't let me redeem my rewards.
Please fix this issue. Thank you.
Preferred solution: My rewards to get redeemed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got kicked off my opinion outpost account during cashout
I got kicked off my Opinion Outpost account during cashout for PayPal. Could my account be recovered?
- Fun
- It has a few glitches
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Survey cutoff
Nobody answered my concern re why after spending 20-25mins answering a survey, them I was quickly cut off or told that the survey was not suited to me ???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Suspended my account for no reason
- - Suspended without clear reason; long-time member with many surveys and points, few redemptions, distrust of termination terms.
Company fixed the issue and I have been provided with apology. They reinstated my account with the proper points. They did not apologize.
I have been a member of their panel for many years. I have spent a lot of my precious time taking their surveys and accumulating many points along the way which I have very rarely redeemed. I was recently suspended from their site for no reason they can give me, except their usual canned response of "account violations". They refuse to be specific of course because I've read their terms and conditions thoroughly and have never violated any of them.
It also says that they can terminate any account for no reason at all which is completely unacceptable and outrageous. That makes it sound like a scam and that they are throwing people off who have a lot of points or want to redeem their points. This is sad to me because this used to be a reputable site, and I now have read many other people's complaints with the same issue that I have. They have said they reviewed my account twice and still will keep me suspended, well this is bull to me because I haven't even qualified for a survey in quite a long while, so it isn't even possible that I violated their agreement.
I regret that I have wasted so much time with them over the years and that they can just throw away panelists like we are garbage on a whim. They are crooks as far as I'm concerned, using my answers for their own purposes and taking away my rightfully earned points and rewards. It makes me sick actually that they did this. I put my trust in the wrong company.
Shame on them for their nefarious practices and allowing me to waste my trust and loyalty with them for all these years. They don't even take that into consideration.
From their website: Either party may terminate your membership with a Panel at any time, with or without cause, for any reason or for no reason, and without liability for the termination.
- Used to be a reputable company
- Can suspend your account for no reason
Preferred solution: I want my account reinstated with the points I earned
User's recommendation: Do Not Sign Up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - Long-time member unable to log in; suspended.
- - ID verified; account briefly reopened, then closed.
- - Points pending payout; seeking reinstatement.
I have been a member of opinionoutpost.com for a few years. I tried logging in recently and could not get in to my account.
I contacted them and was told that I violated their terms and conditions and that my account was suspended. Even though I have not taken a survey on this account in weeks. I only log in to check my points. They asked for me to confirm my account and asked for a photo of my ID.
I did so and my account was briefly open again. However, they are now telling me that it's permanently closed. I also have points that need to ne paid out. It seems as though I am not the only person complaining about opinionoutpost closing member accounts lately.
I use this account as a stream of income, so I have no reason to violate the terms. I need my account to be reinstated.lI
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cannot sign in! And you can never get a response from them.
- - I have contacted you twice to change my password and the codes are invalid.
- - There has been no response from support.
- - I have nearly $70 to redeem.
Company fixed the issue and I have been provided with apology. Your response to them assisted Thank you!
I have contacted you twice trying to change my password. Every code you send, when I enter it, says 'invalid code'.
Why doesn't anybody respond to me? Besides wanting to do surveys, I have nearly $70 that I would like to redeem.
User's recommendation: Try Branded Surveys much better business!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't into my account
I'm really mad right now cause now I can't get into my account why is that. I've been doing them now I locked out
User's recommendation: Not to join
Cannot login to account
I have been trying to log in to my account, but was not able to log in.
User name: ehgchua2014@***.com.
Please kindly look into it.
Thank you for your assistance.
Couldn't reach through
I was trying to call to get my phone number updated but unfortunately I couldn't get through to speak to someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGotten Worse Over Time
- - Long surveys now pay 3–5 points for about 15 minutes.
- - I've been kicked out of surveys mid-progress or after finishing, often with no points.
There are positives to Opinion Outpost, but it has gotten far worse over time, as someone who's used them for a few years now. I mainly choose to use them over other survey sites still because there's less of a limit on the amount of surveys you can do here.
But I've gotten kicked out of surveys (the "you did not qualify for this survey" message) far more frequently recently and it happens a lot when I'm either half-way through the survey or I completed it.
I've even had surveys that I spent over an hour on, it ended with a message telling me I completed the survey, and then when it goes to redirect me back to the main Opinion Outpost page, it says I didn't qualify for the survey and I don't get any points.
They also used to have more surveys that were a better ratio of points to time spent and now plenty of those types of surveys still take just as long, but give a smaller reward.
For instance, they used to have 8 point surveys that take about 15 minutes. Now all the 15 minute surveys give 3 or 5 points.
- Some surveys are fun
- Less limited in the amount of surveys you can do per day
- Surveys will say didnt qualify after completing the entire thing
- Dont qualify for majority of surveys
User's recommendation: If you want to access more surveys each day, this is the best place for it. If you just want to do a couple per day for a little extra money, look elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone number change and point redemption
Trying to redeem changed my number from 941273**** to new number 942626****. Have already contacted customer service on line twice in the last week but no response
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Redeem
Company fixed the issue and I have been provided with apology. Can’t redeem my points to PayPal
Je peu pas transférer mes point dans mon compte PayPal.je possède un compte PayPal depuis 3 ans et je peu pas redeem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount update phone number to 209 930 ****
Can't cash out because my old phone number is still on there and it need s it to cash out for some reason
Preferred solution: Number change to 209-930-0688
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need some help
I didn't got my problem solved, I tried calling customer service, no one answered, AI chat support didn't helped me as well and I am still stuck with my problem.
The experience was worst.
User's recommendation: Not at all. Worst service
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