Anonymous
map-marker Shinjuku, Tokyo

Cannot login to account

I have been trying to log in to my account, but was not able to log in.

User name: ehgchua2014@***.com.

Please kindly look into it.

Thank you for your assistance.

View full review
Linda F Oid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 26, 2020

Finally, opinion outpost reinstated my account, and after several requests, just credited my $57. one has to stick up for one's self!

Original review May 27, 2020

I have been taking these surveys for a couple of years. lately, it seemed I would get to the end of the survey, then just bumped off.

I complained to Opinion Outpost, and at first, they would check into the matter. then they just started sending me boiler-plate replies to clear my browser and other such meaningless replies (I clean my browser all the time &;;;;;;;;; each time I shut down). I asked them to please look at the time I spent and to send a meaningful response.

Then they "suspended" my account !

I asked why and no reason was given!

I have over $56 in points. especially in these times of the virus, i need the money I earned!

Opinion Outpost Reply:
I have been taking these surveys for a couple of years. lately, it seemed I would get to the end of the survey, then just bumped off. I complained to Opinion Outpost, and at first, they would check into the matter. then they just started sending me boiler-plate replies to clear my browser and other such meaningless replies (I clean my browser all the time & each time I shut down). I asked them to please look at the time I spent and to send a meaningful response.
Then they "suspended" my account ! I asked why and no reason was given!
I have over $56 in points. especially in these times of the virus, i need the money I earned!
View full review
Pros:
  • Fun surveys
  • Interesting topics
Cons:
  • Suspended my account for no vaild reason
  • Owe me usd 57 in points locked my account
Loss:
$57
Preferred solution:

i want to know what reason they had for suspending my account & i want to cash out my points, with an apology for this wrongful suspension,

Anonymous
map-marker Wakefield, England

Couldn't reach through

I was trying to call to get my phone number updated but unfortunately I couldn't get through to speak to someone

View full review
Justin B Erg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Texas

Gotten Worse Over Time

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

There are positives to Opinion Outpost, but it has gotten far worse over time, as someone who's used them for a few years now. I mainly choose to use them over other survey sites still because there's less of a limit on the amount of surveys you can do here.

But I've gotten kicked out of surveys (the "you did not qualify for this survey" message) far more frequently recently and it happens a lot when I'm either half-way through the survey or I completed it.

I've even had surveys that I spent over an hour on, it ended with a message telling me I completed the survey, and then when it goes to redirect me back to the main Opinion Outpost page, it says I didn't qualify for the survey and I don't get any points.

They also used to have more surveys that were a better ratio of points to time spent and now plenty of those types of surveys still take just as long, but give a smaller reward.

For instance, they used to have 8 point surveys that take about 15 minutes. Now all the 15 minute surveys give 3 or 5 points.

View full review
Pros:
  • Some surveys are fun
  • Less limited in the amount of surveys you can do per day
Cons:
  • Dont qualify for majority of surveys
  • Surveys will say didnt qualify after completing the entire thing

User's recommendation: If you want to access more surveys each day, this is the best place for it. If you just want to do a couple per day for a little extra money, look elsewhere.

Darlen F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Phone number change and point redemption

Trying to redeem changed my number from 941273**** to new number 942626****. Have already contacted customer service on line twice in the last week but no response

View full review
Resolved
Paul M Fyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Caraquet, New Brunswick

Resolved: Redeem

Updated by user Apr 04, 2024

Company fixed the issue and I have been provided with apology. Can’t redeem my points to PayPal

Original review Mar 28, 2024

Je peu pas transférer mes point dans mon compte PayPal.je possède un compte PayPal depuis 3 ans et je peu pas redeem.

View full review
Daniel A Rhr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account update phone number to 209 930 ****

Can't cash out because my old phone number is still on there and it need s it to cash out for some reason

View full review

Preferred solution: Number change to 209-930-0688

Happy P Zpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moncton, New Brunswick

I need some help

I didn't got my problem solved, I tried calling customer service, no one answered, AI chat support didn't helped me as well and I am still stuck with my problem.

The experience was worst.

View full review

User's recommendation: Not at all. Worst service

K onnie M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carrollton, Texas

PayPal page not working again

I have been with this company along time an here lately their PayPal cashout never works and then once in awhile it will really is that the way to do buissiness with loyal consumers.

View full review
Crisnaly Q
map-marker Tampa, Florida

Technical difficulties

Survey inaccessible they are blinking gray and may be frozen. Need to reactivate and fix my account.

View full review
Hilario Uag
map-marker Sacramento, California

Survey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After I finished a very long survey at the very end it said I would not be receiving my pay or points. I tried calling 3 different numbers all were out of service.

View full review

User's recommendation: I would not do another survey with opinion outpost unless this is resolved cause I spent alot of time on that survey, and then not to be able to get ahold of you guys is very frustrating.

Alyric Rso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

Surveys

E very time I try to do a survey it always say try another survey soon as I get started.

Why is it keep doing this...

View full review
Donald T Oci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update information

Cannot Proceed and survey without updating my address. Online I need for you to release my previous address

View full review
Loss:
$10

Preferred solution: Full refund

User's recommendation: Call back

Carrie D Vhu

Unpaid payment. When you try to call customer service then you have to leave a message and the mailbox is full how convenient

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been trying to cash out my points do PayPal for 5 days it said it would be under review for 3 days now I'm trying to pack a shout out to a gift card and it has to be under review when you try to call customer service it goes to voicemail and guess what the voicemail is full how convenient ***

View full review
Loss:
$13

Preferred solution: Full refund

Kyana R Wuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verification

Got an email saying my account was good to go. Try to cash out and now saying it has to be verified. I have emailed twice with no one getting back to me, wrote them on FB and tried to call, but mailbox is always full.

View full review
Loss:
$10

Preferred solution: Full refund

User's recommendation: Avoid company

Kim L Eqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are worst than ever

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have completed several surveys right up til the very end longer time periods than advertised and they tell me I either didn't qualify or they reached the amount of needed participants. So I wasted hours for no reward while they got my answers.

I successfully completed an online daily food diary more than six weeks ago and I still haven't received my 30 reward.

Contacted their very *** poor CS twice and they tell me to send them proof. SO I sent them the link that I got showing I completed the task and then they ghost me.SCAMMERS

View full review
Loss:
$50
Pros:
  • Some rare fun non repetitive surveys
Cons:
  • Has gone down and they will not pay correctly if at all

Preferred solution: Full refund

User's recommendation: Stay away and find other Surveys. They are very bad now that Dynata has taken over

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article